George is just around the corner so RESPONDS to the alert and shows up within 1 minute. His response time is recorded and aggregated as a performance metric for himself for the day, week and year and for the whole community as a whole. His average response time is 43 seconds. He is the top performer in the community and in fact, the company as a whole. That wins George an all expense paid vacation to Hawaii every year for he and his wife. The automation of event data, when they occurred, who responded, how quickly they responded, and their assessments have saved the community 4% on their liability insurance payments for the last 3 years. More importantly, the families of the community members, are informed of incidents as they occur along with the response data, and have responded by lowering the number of legal actions against the community by 30%.
George helps Dorothy up, fills out the fall assessment, and get’s her on her way without incidence. It’s 8:30 am and time for the morning staff meeting in the community.