Installation and Maintenance Help

How to install and maintain Zanthion installations

Thank you for purchasing a system from Zanthion. Your new system is easy to install and maintain.  Each sensor comes with a QR code and label that when scanned automatically adds it to your system.  In order to maintain a functioning system there are three things required:

    1. scan the QR code to add it to your system
    2. install the sensor in the right location for the job it performs (i.e. water sensor under the sink)
    3. replace the battery when indicated on the dashboard or client

Navigating
You can navigate this help page by hovering over the small circles on the right side of the page

Add Sensor to Your Community

Open Google Lens on the Zanthion Gateway Tablet

Scan the QR code label on the box or on the sensor itself to add the sensor to your system. When asked, log in as the person the sensor is associated to such as Grandma Gitex who is using the location or function of the sensor.

Install Sensor According to Instructions

Most sensors are placed on a surface, attached to a surface through an adhesive tape, or placed where they are available for use. All installations require no technical knowledge and are easily followed using the instructions inside the sensor box.

Installing the Zanthion Watch Gateway

Installation of the Zanthion Watch Gateway requires an internet connection. Instructions for connecting to the internet using WiFi are here.

Verifying the Zanthion Watch Gateway Install

Uninstalling the Zanthion Watch Gateway

Setting Up Fall Sensitivity

Not all people are created equal so Zanthion made it so you can set the system for how sensitive it is to falls.

Login into Zanthion


Go to the login page

Lifestyle Settings

Lifestyle settings allows you to change how sensors react to the person being measured, how often measurements take place, during what times of day they take place, and how much time there is between a measurement and a warning.


Go to lifestyle settings

Watch Activity Level

Select watch settings so that you can set the activity level of the person wearing the watch. Setting the activity level sets the fall characteristics. If you want to start out with the watch being very sensitive to falls select Needs Help Walking. You can always go back here and change it to Healthy.


Go to watch activity settings

Setting Up Heart Rate Settings

The Zanthion Watch is shipped with heart rate being checked 4 times between 8:00 AM and 10:00 PM. A warning notification will occur if the heart rate is below 50 or above 150. You can change these defaults by selecting heart rate settings from lifestyle setup.

Login into Zanthion


Go to the login page

Lifestyle Settings

Lifestyle settings allows you to change how sensors react to the person being measured, how often measurements take place, during what times of day they take place, and how much time there is between a measurement and a warning.


Go to lifestyle settings

Watch Heart Rate Settings

Select heart rate settings so that you can set between what times and how often the heart rate will be checked. You can set the begin time, the end time, how many times a day, the low heart rate warning threshold, the high heart rate warning threshold, and how many minutes of grace is given before the warning is sent.


Go to watch heart rate settings

How to Use the Zanthion Dashboard for Real Time Observation

Zanthion is more than an alerting platform, it is a health platform. You can observe trends over time in steps, activity, heart rate and behavior. When you log into the Zanthion platform you will be immediately sent to the dashboard for your family. If you have multiple people wearing watches in your home or homes they will all be shown here.

Login into Zanthion


Go to the login page

Real Time Dashboard

When you login into Zanthion you are directed immediately to a real time dashboard of activity. Each person being monitored is shown in the dashboard with their name, last heart rate, number of steps, active hours, how long they have been at the current location, and the current status.


Go to real time dashboard